For HaloCare, patient-centred care is about creating an environment where every individual feels heard, respected, and involved in their own care journey.
Examples of patient-centred care might include:
The Eight Picker Principles of Person Centre Care address every aspect of patient care and is widely recognised as the preferred model of care. If you would like a further insight into, The 8 Principles of Patient Centre Care, we’ve put together everything you need to know in one place.
In this blog, we’ll explore how to introduce the concept of ‘patient-centred’ care into care at home solutions.
Truly patient-centred care starts with listening. Healthcare professionals who actively listen to people can understand their needs and their emotional concerns. It’s about asking the right questions and giving patients the time to express themselves fully, without rushing or interrupting.
Every person’s medical history, lifestyle, and personal preferences should shape their care plan. By tailoring treatment to the individual, rather than following a “one-size-fits-all” approach to care at home, individuals can have a plan that best meets their needs.
An example of this with HaloCare could be asking the client when they like to receive their daily ‘comfort call’. A comfort call is when a member of our Care Hub team contacts a client for an informal daily chat to keep the client connected and help prevent social isolation. Allowing the client to choose when the call takes place, empowers them to take control of how they structure their day and brings back independence, while ensuring the client is safe at home.
Providing people with clear, accessible information about their conditions and treatment options allows them to make informed decisions. When people understand their care, they feel more in control and confident in their health journey.
When it comes to care at home solutions, make sure the client is informed at every stage of the journey and what changes they can expect and why those changes are being made.
Prior to a HaloCare Install, every client will receive a home visit from a member of the technical services team, during this visit, clients will be provided with all relevant information around the HaloCare solution, what to expect during the installation period and they will have the opportunity to ask any questions.
Patient-centred care isn’t just about physical health, it’s about emotional wellbeing too. Compassionate care that acknowledges people’s fears, anxieties, and experiences creates trust. Emotional support can significantly impact recovery and overall satisfaction.
At HaloCare, we recognise the importance of social wellbeing and empower individuals to take control of their own care. Through the HaloPad, clients can enjoy their free time in meaningful ways, supported by tailored content designed around their personal interests
Healthcare should adapt to the needs of the person, not the other way around. Flexible appointment times, telehealth options, and easy access to support services help remove barriers to care. Accessibility ensures that every person, regardless of circumstances, can receive the attention and treatment they need.
At HaloCare, accessibility and flexibility are at the heart of everything we do. Our technology is designed to be discreet and user-friendly, ensuring clients can enjoy support without disruption to their daily lives. Every solution is developed with the client in mind and is adaptable to individual needs and lifestyles and is supported by our dedicated Care Hub team.
Finally, patient-centred care is a commitment to continuous improvement. Gathering feedback and refining processes ensure that care remains responsive to needs.
At HaloCare, we believe patient-centred care is about listening, empowering, supporting, and collaborating to deliver care that truly meets individual needs.
HaloCare’s innovative care at home solution allows loved ones to stay in control of their health and enjoy greater independence at home.
Find out more about HaloCare and get in touch today.